Join us on Wednesday mornings from 8:00-9:00 A.M. for our Virtual Bill & Chill!
What happens during a Bill & Chill?
This onsite or virtual session is typically led by a Product Education Lead (PEL) and Training Support Specialist (TSS). It’s a 60-minute session dedicated to:
A brief walkthrough of the platform, focused on the areas most relevant to the provider’s workflow
Time to ask questions and get clear, straightforward answers
Hands-on support to submit any outstanding care events directly in the platform
Practical tips to help reduce service category errors and ensure timely reimbursement
Billing & Platform Support
Our team is here to help providers navigate common service category challenges. During the session providers will have the opportunity to:
Review and ask questions about the different service categories, note types, documentation best practices and any other relevant platform questions
Receive guidance on the documentation needed to support care event submissions
Ask platform questions and troubleshoot any issues encountered
What to Bring
To make the most of the Bill & Chill session we ask that providers have the following ready:
A laptop
A list of any billing or platform questions that need to be addressed
Outstanding care events or documentation that providers would like help submitting